{"id":2396,"date":"2026-11-02T15:48:39","date_gmt":"2026-11-02T15:48:39","guid":{"rendered":"https:\/\/iluceconcepts.com\/?page_id=2396"},"modified":"2026-11-02T16:31:47","modified_gmt":"2026-11-02T16:31:47","slug":"politique-de-garantie-de-retour","status":"publish","type":"page","link":"https:\/\/iluceconcepts.com\/fr\/returns-warranty-policy\/","title":{"rendered":"Politique de retour et de garantie pour la boutique en ligne"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Remboursement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Toutes les ventes sont d\u00e9finitives.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> Nos articles sont fabriqu\u00e9s sur mesure pour chaque client, nous n\u2019acceptons donc pas les retours ni ne proposons de remboursement. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucun retour ne sera accept\u00e9 en aucun cas, que l\u2019appareil soit install\u00e9 ou non.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois votre commande confirm\u00e9e, elle ne peut pas \u00eatre annul\u00e9e ou modifi\u00e9e, car la production d\u00e9bute imm\u00e9diatement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Garantie<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La dur\u00e9e de la garantie varie selon le produit. Veuillez consulter les informations sur la garantie pr\u00e9sentes sur chaque page produit avant de passer votre commande.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Produits d\u00e9fectueux<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous recevez un appareil d\u00e9fectueux, veuillez nous envoyer un courriel \u00e0 l\u2019adresse suivante : <a href=\"mailto:onlinesales@iluceconcepts.com\">onlinesales@iluceconcepts.com<\/a> avec votre num\u00e9ro d'ordre et des photos de l'incident. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous examinerons votre demande et vous indiquerons les prochaines \u00e9tapes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conditions g\u00e9n\u00e9rales<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour consulter les conditions g\u00e9n\u00e9rales compl\u00e8tes, veuillez vous r\u00e9f\u00e9rer \u00e0 la <a href=\"https:\/\/drive.google.com\/file\/d\/1voG8by7D2uiaPCgSN28jtUH_XAEWdiQ2\/view\" data-type=\"link\" data-id=\"https:\/\/drive.google.com\/file\/d\/1voG8by7D2uiaPCgSN28jtUH_XAEWdiQ2\/view\">Conditions g\u00e9n\u00e9rales d\u2019utilisation d\u2019Iluce Concepts.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Returns All sales are final. Our fixtures are custom-made to order for each client, so we do not accept returns or offer refunds. No returns under any circumstances, whether the fixture has been installed or not. Once your order is confirmed, it cannot be cancelled or modified, as production begins immediately. Warranty Warranty coverage varies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"saved_in_kubio":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_templately_pack_id":"","_templately_imported_at":"","_templately_source":"","_templately_import_session_id":"","footnotes":""},"class_list":["post-2396","page","type-page","status-publish","hentry"],"kubio_ai_page_context":{"short_desc":"","purpose":"general"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns &amp; Warranty Policy For The Online Store - Iluce Concepts<\/title>\n<meta name=\"description\" content=\"Shop exclusive lighting fixtures italian and spanish murano glass unique. shopping policy return policy information\" \/>\n<meta name=\"robots\" content=\"index, nofollow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iluceconcepts.com\/fr\/politique-de-garantie-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; 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